by Roland Gilbert | May 31, 2016 | Communication, Leadership, Productivity, Uncategorized
Unhappy customers can sink your business. When word of mouth was king, we used to say that one unhappy customer would tell 10 people about their experience. Today, customers have the ability to broadcast their opinions to unlimited numbers of people via social media...
by Roland Gilbert | Jan 20, 2016
Does your marriage feel like it’s on a downward spiral? Do your disagreements turn into battles? Is there a lack of respect or trust? Do you spend most of a month living in separate rooms? Have you filed for divorce? If you can answer YES to any of these, then...
by Roland Gilbert | Jan 19, 2016
Healing past hurts or emotional wounds has been referred to by a number of names: “inner healing”, “healing of memories” and “soul healing”. Regardless of what you call it, this POWERFUL one day workshop addresses those hurts &...
by Roland Gilbert | Jun 30, 2015 | Communication, Leadership, Productivity
A highly functioning, collaborative team can be an effective asset for the growth and harmony of a small business. Instead of relying on the abilities and skills of an individual employee, well-run teams can leverage the strengths of many talented workers to create an...
by Roland Gilbert | Jun 27, 2015
One of the greatest challenges organizations and leaders face is the issue of making decisions. Decisions are best made at the level at which they will be executed, yet taking the time and providing the data and resources may seem impractical. Many tools exist to...