by Roland Gilbert | May 31, 2016 | Communication, Leadership, Productivity, Uncategorized
Unhappy customers can sink your business. When word of mouth was king, we used to say that one unhappy customer would tell 10 people about their experience. Today, customers have the ability to broadcast their opinions to unlimited numbers of people via social media...
by Roland Gilbert | Jan 20, 2016
Does your marriage feel like it’s on a downward spiral? Do your disagreements turn into battles? Is there a lack of respect or trust? Do you spend most of a month living in separate rooms? Have you filed for divorce? If you can answer YES to any of these, then...
by Roland Gilbert | Jul 10, 2015 | Communication, Leadership, Productivity
Profits are down, morale is low, and something just seems off—sound familiar? This could be a sign that your company’s functional structure needs to be examined. Switching official tax structures—from a sole proprietorship to a corporation or something similar—is...
by Roland Gilbert | Jun 30, 2015 | Communication, Leadership, Productivity
A highly functioning, collaborative team can be an effective asset for the growth and harmony of a small business. Instead of relying on the abilities and skills of an individual employee, well-run teams can leverage the strengths of many talented workers to create an...
by Roland Gilbert | Jun 28, 2015
Exceptional listening skills and the ability to convince others to your way of thinking make the difference between good and great leaders. Bestselling author and highly respected leadership consultant, Marshall Goldsmith, devotes an entire chapter in his book “What...
