by Roland Gilbert | Sep 10, 2014
When people say, “he or she is a real professional” what do they mean? They are referring to the person’s demeanor – his or her behavior and attitude. A professional has emotional control, is assertive without being aggressive, can disagree tactfully, handles people...
by Roland Gilbert | Jan 21, 2014
Selling is more than just describing the features and benefits of the products, services or goods to a potential consumer. It’s about following a process that takes someone from being a potential buyer into a customer! A great sales person will take this process and...
