Interpersonal Skills for IT and Technical Professionals

Your technical skills are sharp and strong, you perform your tasks efficiently and admirably… you think that will guarantee your professional success… well think again. Your success isn’t based solely on your technical expertise – the ‘hard skills’ – but also on how well you interact and communicate with others – the ‘soft side’ of your job – your people skills.

This seminar will sharpen your communication and interpersonal skills.

Register today for Interpersonal Skills for IT and Technical Professionals.

Who should attend

All IT and technical professionals who want to develop and strengthen their interpersonal effectiveness, improve working relationships, communicate more skillfully, and experience fewer frustrations on the job.

Participants Learn How To:

• Clearly communicate technical information to non-technical people
• Discover techniques to prevent miscommunication
• Manage conflict with greater ease
• Get a handle on your fear and anxiety when presenting ideas to groups
• Be assertive without stepping on people’s toes or egos
• Develop critical listening skills
• Enhance your conversational skills
• Improve your problem solving ability
• Make better decisions
• Strengthen relationships with co-workers, vendors and customers
• Gain an overview of leading teams or projects
• Use time management techniques to improve productivity and decrease stress
• Understand the significance and impact of attitude, values, and perception on your interpersonal relationships
• Recognize the importance of verbal and non-verbal communication
• Build credibility through your communications and behavior