Four Quick Tips for Handling Unhappy Customers
Unhappy customers can sink your business. When word of mouth was king, we used to say that one unhappy customer would tell 10 people about their experience. Today, customers have the ability to broadcast their opinions to unlimited numbers of people via social media...
5 Signs You May Need to Rethink Your Company’s Organizational Structure
Profits are down, morale is low, and something just seems off—sound familiar? This could be a sign that your company’s functional structure needs to be examined. Switching official tax structures—from a sole proprietorship to a corporation or something similar—is...
How Employees Can Pull Together to Achieve Surprising Results
A highly functioning, collaborative team can be an effective asset for the growth and harmony of a small business. Instead of relying on the abilities and skills of an individual employee, well-run teams can leverage the strengths of many talented workers to create an...
Good Men Still Exist!
GOOD MEN STILL EXIST… They’re just having an equally hard time trying to find and believe good women still exist. Men love a woman who can be unapologetically a woman. Women need to start embracing who they are inside and out and stop trying to change EVERYTHING about...
6 Power Tips for Becoming a Better Public Speaker
For some entrepreneurs, public speaking comes naturally. They’re able to spin their vision into a captivating story or an effective sales pitch. But that’s not the case for every small business owner. Research from the National Institute of Mental Health, Dale...
What Would You Do…?
You are an emergency worker that has just been called to the scene of an accident. When you arrive you see that the car belongs to your husband. Fearing the worst you rush over to see he is trapped in his car with another woman. He sees you and although barely...