by Roland Gilbert | Jan 25, 2017 | Uncategorized
Trade shows are an effective way for small businesses to connect with prospects who are interested in your products and services. They allow you to meet potential customers face-to-face and begin to establish personal connections—giving these events an advantage over...
by Roland Gilbert | May 31, 2016 | Communication, Leadership, Productivity, Uncategorized
Unhappy customers can sink your business. When word of mouth was king, we used to say that one unhappy customer would tell 10 people about their experience. Today, customers have the ability to broadcast their opinions to unlimited numbers of people via social media...