by Roland Gilbert | Apr 20, 2017 | Communication, Leadership, Productivity, Relationships
You’ve just received great news! Your daughter was just chosen for new lead in a local city production and with excitement you reach out to your coworker to spread the joy. As you are explaining how hard it was for your daughter to accomplish this, your coworker...
by Roland Gilbert | Jun 20, 2016 | Communication, Leadership, Productivity
Not long ago, many people believed that small businesses could earn customers from around the U.S. simply by being on the Internet. It hasn’t exactly worked out that way. In a national survey by Sage North America, 74 percent of small businesses said the majority of...
by Roland Gilbert | May 31, 2016 | Communication, Leadership, Productivity, Uncategorized
Unhappy customers can sink your business. When word of mouth was king, we used to say that one unhappy customer would tell 10 people about their experience. Today, customers have the ability to broadcast their opinions to unlimited numbers of people via social media...
by Roland Gilbert | Jul 10, 2015 | Communication, Leadership, Productivity
Profits are down, morale is low, and something just seems off—sound familiar? This could be a sign that your company’s functional structure needs to be examined. Switching official tax structures—from a sole proprietorship to a corporation or something similar—is...
by Roland Gilbert | Jun 30, 2015 | Communication, Leadership, Productivity
A highly functioning, collaborative team can be an effective asset for the growth and harmony of a small business. Instead of relying on the abilities and skills of an individual employee, well-run teams can leverage the strengths of many talented workers to create an...
by Roland Gilbert | Jun 16, 2015 | Communication, Leadership, Productivity
For some entrepreneurs, public speaking comes naturally. They’re able to spin their vision into a captivating story or an effective sales pitch. But that’s not the case for every small business owner. Research from the National Institute of Mental Health, Dale...
