by Roland Gilbert | Apr 20, 2017 | Communication, Leadership, Productivity, Relationships
You’ve just received great news! Your daughter was just chosen for new lead in a local city production and with excitement you reach out to your coworker to spread the joy. As you are explaining how hard it was for your daughter to accomplish this, your coworker...
by Roland Gilbert | Mar 20, 2017 | Communication, Leadership, Relationships
Whether you realize it or not, no matter your occupation, you are in sales! No matter what you “do”, each and every day you will be put in a position of either “selling” others on your ideas or being “sold” on theirs. Your boss is...
by Roland Gilbert | Jan 26, 2017 | Communication, Leadership
There is no single best model for developing future leaders, because each local government has its unique public sector values to be emphasized and the management systems are different from county to county. Despite the diversity of strategies and approaches that...
by Roland Gilbert | Jun 20, 2016 | Communication, Leadership, Productivity
Not long ago, many people believed that small businesses could earn customers from around the U.S. simply by being on the Internet. It hasn’t exactly worked out that way. In a national survey by Sage North America, 74 percent of small businesses said the majority of...
by Roland Gilbert | May 31, 2016 | Communication, Leadership, Productivity, Uncategorized
Unhappy customers can sink your business. When word of mouth was king, we used to say that one unhappy customer would tell 10 people about their experience. Today, customers have the ability to broadcast their opinions to unlimited numbers of people via social media...
by Roland Gilbert | Jul 10, 2015 | Communication, Leadership, Productivity
Profits are down, morale is low, and something just seems off—sound familiar? This could be a sign that your company’s functional structure needs to be examined. Switching official tax structures—from a sole proprietorship to a corporation or something similar—is...
